Preview Not Working

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11 years 4 months ago #38218 by ggppdk
Replied by ggppdk on topic Preview Not Working
Hello

the frontend screen is blank due to some PHP fatal error,

e.g. it could be due to a 3rd party extension using the preview variable in the URL


1. please enable debugging in Joomla Global Configuration
2. then click to preview and do a "view page source" to see if the "white page" has some error message hidden inside some HTML tags


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

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11 years 4 months ago #38260 by mikeg1
Replied by mikeg1 on topic Preview Not Working
Ok, I went to Global Config - System and then to Debug System - Yes. then went to FlexiContent... went to item... picked out an article... Clicked Preview... and it's blank... and when I click on Source... when I went to Source - it's blank too... the link for that preview is: webworxapp.com/index.php?option= ... AIhdXilU7w

If you want, let me know your email or a way I can get you the login credentials...

thanks again for your prompt reply and patience.

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11 years 4 months ago #38261 by ggppdk
Replied by ggppdk on topic Preview Not Working
Hello,

yes you can send me a PM with admin credentials

if it happens only with specific items then also include the frontend preview URL


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

Please Log in or Create an account to join the conversation.

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11 years 4 months ago #38287 by ggppdk
Replied by ggppdk on topic Preview Not Working
Hello
I have disabled automatic frontend login while previewing, it causes problem with a 3rd party plugin you have installed.

- if you preview public content items then you do not need it anyway,
- if you preview non-public content items you will be asked to login once


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

Please Log in or Create an account to join the conversation.

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11 years 4 months ago #38290 by mikeg1
Replied by mikeg1 on topic Preview Not Working
which plugin/module is conflicting? Does the preview work now? and what are ramifications from your fix - just cant edit from front end or cant login to backend from front end?

I have been home to check it yet... thanks

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11 years 3 months ago #38630 by mikeg1
Replied by mikeg1 on topic Preview Not Working
In the future - so I know how to do it - where did you disable automatic frontend login while previewing? I just sent you a PM as we did a server swap from a rochen shared to a Rochen MVS... which I have done a bunch of times... and everything works this time but the screen goes to a white screen with no source code when we try to save the article.

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