FLEXIcontent was primarily designed for professionals or more generaly for those who are building websites for others. I gave the web designers the opportunity to choose their own support and assistance page. This is extremely praticle to display your company details without having to modify anything in the source code of the component. To display the Help icon on the dashboard, simply fill in the support URL in the general configuration. This url may be internal or external. If you don't want to display the button leave the URL field empty in the configuration screen.
If you would like to use an internal page use the index2.php for example: http://www.mysite.com/index.php?option=com_flexicontent&view=items&id=34&tmpl=component