Compatibility with salesforce's live chat

Hi,

Ok cool thank you!

The agent is now available, could you try again ?

Thanks.

Hello

i have looked at it , i cannot be sure why this is happening
but i see that mootools is being loaded, in the page, which is not needed. We may only have 1 case in item form that this is still needed

During weekend will test and remove mootools loading, as it is no longer needed

then we can see if the error in the page will be fixed

in the mean time you can test with jQuery easy to see if it can help

Hi,

Thank you for the information.

I will try jQuery easy, I did not know this tool

Hi,

After disabling mootools with jQuery easy, the problem disappears ! I can start the chat

Thank you!