Hello,
no offense but you get 10x more answers than you would from another component when asked for customizations
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in fact for some components you would not get answers
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for bugs-- for free,
yes you have to buy subscriptions in order to report bugs
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1. bug reporting and bug-fixing is free, no subscriptions required
2. For customizations you got quite a few of answers, and we have to make a living too, our time is value-able and must be appreciated, imagine 10 other people asking various TEMPLATE customization questions
3.
You get a component for free that involved a great deal of work, countless hours of 2-3 people, i know that the component/plg/modules has many features you do not need, but it was developed for many different sites, (imagine cost to develop such components for a single site e.g. develop joomla for a single site)
4. normally we would get paid to set-up a site and perform customizations on it,
so when you use a component without being a developer then you must rely on what is available,
or pay someone to do it:
the templates of FLEXIcontent are customizable easily by developers, and can be greatly shaped by numerous parameters, but something need development work on templates, otherwise developers would be out of a job
our knowledge and studies and work AND TIME is valuable and must be appreciated
5. we have added too many customization parameters to the component for people like you (=end users) so much that some people complained of it
Best Regards