Critical problem with Komento integration after update

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6 years 2 months ago #71482 by mkoepf
Hi,

this morning I`ve updated to 3.2.1.9 and now I`ve very critical issues with my blog items, where Komento (newest version) is integrated as comment extension.
Everything worked really fine before the update. After the update teh Komento extension cannot be loaded in a blog item, even not in the existing items. You can only see a white space..... e.g. www.tennistraveller.net/blog/226-dunlop-travelbag

As I run a competition on my site, where users has to pass their commenst, it is really critical!

Please come back to me as soon as possible.

Thanks and regards
Susanne

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6 years 2 months ago #71485 by ggppdk
Hello

it looks a fatal error

if temporarily enable error reporting, then the error should be shown

you can send me a PM with super admin access


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

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6 years 2 months ago #71488 by mkoepf
I sent you the login information in a PM

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6 years 2 months ago #71497 by ggppdk
Hello

enabling error reporting,
i don't see some PHP error or warnings or noticess that can be related to the issue

We are triggering Joomla onAfterDisplay Event
- so that is the way that i see the Komento HTML being added

but i see it remains hidden

is this happening in all pages ?
how exactly did you intergrate it ?


are you also showing comments in a module position ?
also please see the PM that i sent you


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

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6 years 2 months ago #71500 by mkoepf
Thanks.
Sent you download infoamtion in a PM

regards

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6 years 2 months ago #71501 by mkoepf
Hi,

just some additional information. Please have a look at dev.tennistraveller.net , which is a copy of the productive site.

Back to your questions:
* yes, it happens an all sites where we itegrated comments
* Kommento has an extension for FlexiContent, which I`ve installed. In Komento I customized it like this: comments are always shown for items from category "blog"
* at the moment, comment`s are NOT shown in a module position

Regards
Susanne

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