White Screen when Clicking the Flexicontent Configuration Button 06-24-2018

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5 years 10 months ago - 5 years 10 months ago #73858 by tazzarkin
I just installed Flexicontent, and the installation seemed to finish okay.

However, when I try to complete the final step of clicking the Configuration Button, I get a blank white screen.  (Please see attached picture.)

What can be causing this?  I am running PHP 7.1 on Ubuntu 18.04 with Joomla 3.8.  Do I need to enable something in my PHP.ini file?  Can someone please help me figure this out?  I can't edit or access any of my Articles now.

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Last edit: 5 years 10 months ago by tazzarkin.

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5 years 10 months ago #73860 by ggppdk
Hello

please go to Joomla global configuration

and in it
- enable Debug
- set error reporting to maximum

then retry the button


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

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5 years 9 months ago #73937 by tazzarkin

ggppdk wrote: Hello

please go to Joomla global configuration

and in it
- enable Debug
- set error reporting to maximum

then retry the button


I did what you suggested, then got the following screen.  However, when I click configuration, I got the white screen again.

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5 years 9 months ago #73940 by ggppdk
Hello

there is a PHP fatal error
inside or outside flexicontent code

besides debug did you also enable error reporting ?
you may send me a PM with super admin login and i will look at this


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

Please Log in or Create an account to join the conversation.

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