[SOLVED] import stuck at 0%

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8 years 11 months ago - 8 years 11 months ago #58356 by gardenho
Good day, I am using Joomla 3.4.5 with Flexicontent 3.0.8 along with J2store Pro and J2store Flexicontent plugins. The site is under development in a subdirectory while the old site running joomla 2.5.28 remains in the main directory until this one is ready to go live.

I have prepared an import csv file and it works when testing import file in flexicontent component. It shows me the Aray page with 2 records, which is correct to the csv file. When I switch to use 'prepare import task' using the same csv file it appears to work as well, the preview screen shows they are displayed as they should below the message at top:
Import task prepared.
File has 2 records (content items) and 17 columns (fields)

It seems to fail when I click to proceed with import. On the import page with status bar it stays at 0% with 'Import running....' displayed at top. I leave it a long time it never changes. I have checked the fields, I see no problems or bad entries that might cause problems. Are there specific things to look for when it seems to hang at this stage? Are there any special settings required on the server for import to work?

I also checked the server error log in cpanel it shows only this error: File does not exist: /home/xxx/public_html/j3/administrator/components/com_flexicontent/assets/css/flexi_shared.css

All forms of Cache is disabled in Joomla, and in my Firefox browser.

The server (Apache) is using php 5.4

I checked the error log folder and inside there is a file called importcsv_62.php. In the file there are 1762 lines all referring to error or exception saying 'deprecated' in every line. Is it because of php 5.4?
Last edit: 8 years 11 months ago by ggppdk.

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8 years 11 months ago #58357 by ggppdk
Replied by ggppdk on topic import stuck at 0%
Hello

the "deprecated" lines in the log can be ignored,
they are Joomla functions that will be removed in Joomla 4

About import, after "Prepare import task" is done, then the import process should continue without issue
- it is possibly a bug in a field, or some 3rd party system plugin

please put site in an online server
- and you can send me a PM and attach your import file or provide a URL i can download it

please note we do not support help with configuring Import file format / testing an import file
but your case is not this


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
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The following user(s) said Thank You: gardenho

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8 years 11 months ago #58358 by gardenho
Replied by gardenho on topic import stuck at 0%
OK I just sent you PM with information and download link.

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8 years 11 months ago #58362 by ggppdk
Replied by ggppdk on topic import stuck at 0%
Hello

don't forget to also send web server user / password if your administrator folder is protected by access directive in .htacess file


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

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8 years 11 months ago #58373 by gardenho
Replied by gardenho on topic import stuck at 0%
I'm so sorry I did forget to include that login, just sent it to you in PM. Thank you.

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8 years 11 months ago #58374 by ggppdk
Replied by ggppdk on topic import stuck at 0%
Hello

you can not use column "document_type"
if you add it , will be displayed in preview but it will be ignored

- before importing to need to select the document type,
the given file was imported successfully


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...
The following user(s) said Thank You: gardenho

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