[SOLVED] General config (component) can not be saved

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9 years 4 days ago - 9 years 3 days ago #58022 by bendeb
Hello,

I use Flexicontent 3.0.8

When I go to flexicontent general config ( www.mysite.com/administrator/index.php?o...ent=com_flexicontent ), set a modification and apply (or save & close), I am redirected to Joomla general config.
And when I return to Flexicontent general config, my previous modifications isn't applied.

So, I can no longer apply a modification in Flexicontent general config.

What can cause this problem ?

Thank in advance :)

Flexicontent 4.1.0b1
Joomla 3.9.18
Last edit: 9 years 3 days ago by ggppdk.

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9 years 4 days ago - 9 years 4 days ago #58026 by ggppdk
Hello

When form size (=total form fields) is higher or close to the
PHP limitation variable: max_input_vars
then Javascript will serialize the form into a single variable and submit it
-- IF a javascript error occurs then the form is not serialized, you get an PHP error (max_input_vars) in the server that will redirect to Joomla general config


Here is what to do/try:

1. press CTRL+F5 / F5 / command+R, (Windows / Linux / Apple\'s Safari) in the form once to make sure that you have loaded latest JS / CSS files
and retry to save
if the above does not work, then please check for the JS error and provide it here

2. another way is to edit .htaccess or php.ini and increase: max_input_vars (and more variables if you use suhosin)
but regardless of doing increasing max_input_vars, please provide JS error


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...
Last edit: 9 years 4 days ago by ggppdk.

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9 years 4 days ago #58030 by bendeb
Hello ggppdk and thank for your answer.

In Flexicontent PHP/DB requirements I can see these informations :
Code:
max_input_vars 10000 Obligatoire 1000 Recommended 2000 suhosin.post.max_vars 1000 Obligatoire 1000 Recommended 2000 suhosin.request.max_vars 1000 Obligatoire 1000 Recommended 2000

I don't know how to check javascript errors. How can I see these ?

Thank :)

Flexicontent 4.1.0b1
Joomla 3.9.18

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9 years 4 days ago #58031 by ggppdk
Hello

did you try CTRL-F5 once before trying to save ?


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

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9 years 4 days ago #58033 by bendeb
Yes, I apply ctrl+F5 before save the general config. :)

Flexicontent 4.1.0b1
Joomla 3.9.18

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9 years 4 days ago #58038 by ggppdk
Hello

there must be a JS error,

you can send me a PM with super admin login

it should be quick to view it,
- if it is FC bug i will fix it


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

Please Log in or Create an account to join the conversation.

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