[Increase allowed script memory]Blank Screen

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10 years 8 months ago - 10 years 8 months ago #44787 by Jonl
Hi

I have just installed Flexicontent on new site however I see a blank screen when I try to carry out the following tasks:
Edit an existing item
Add a new item (after the "Select Type" window)
Edit an existing category
Add a new field

Any ideas?

I'm using Joomla! 3.2.1 and FLEXIcontent version 2.1.2 r1806 beta

Jon
Last edit: 10 years 8 months ago by Jonl.

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10 years 8 months ago #44788 by ggppdk
Hello

1. first make sure screen is really blank no HTML/text at ALL by doing a "view page source" at the blank page

2. Most common reason for blank screen is a PHP fatal error
so please go to Joomla's Global configuration and set parameter "Error Reporting" to Maximum

- then revisit the page and the PHP fatal error should get printed


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

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10 years 8 months ago #44793 by Jonl
Thanks for the quick reply
1. the screen was totally blank and there was nothing in the source code

2. The error when trying to edit a category was
"Fatal error: Allowed memory size of 25165824 bytes exhausted (tried to allocate 218745 bytes) in /home/sites/cockapooclub.co.uk/public_html/new2/libraries/joomla/application/web.php on line 723"

Trying to cause the fault in other areas still results in a blank screen, but no error report

Thanks for your help

Jon

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10 years 8 months ago #44800 by micker
try to update your memory allocation in php.ini

FLEXIcontent is Free but involves a very big effort on our part.
Like the our support? (for a bug-free FC, despite being huge extension) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing reviews. Thanks![/size]

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10 years 8 months ago #44804 by ggppdk
Hello

that is a rather low limit of memory

Joomla's category permission checking is fast but it takes up memory,

how many categories do you have?

FLEXIcontent category form needs the same memory as Joomla +7 MBs

e.g. Joomla: 20MBs + 7MBs more due to FC
e.g. Joomla: 60MBs + 7MBs more due to FC


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

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10 years 8 months ago #44807 by Jonl
I have 26 Categories.

I have updated the memory_limit = 24M to memory_limit = 128M, in the php.ini file but this did not solve the issue.

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