Facebook plugins button problem

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11 years 10 months ago #32550 by rottenberg
Joomla version : 2.5.8
Flexicontent : Rc9b r1601

Hello
I have installed ultimate social button (from web-expert.gr) which displays Facebook, G+,Tweeter, Pinterest... buttons.

I'm using the DealPlazza Joomla template on 1 site and Shape 5 vertex Joomla template on another. Both templates give the same problem.

I have sent the problem to web-expert.gr who says that it's a Jommla template problem.

As the same problem arrives on 2 distinct sites I'm asking if it's not a Flexicontent problem.

description of problem : when clicking on 'I like' FB button or on 'Send' FB button, I get a tooltip containing the text and image sent to FB.

On both sites the tooltip is hidden.
On both sites I use the html5 default model template
The buttons are called by a system plugin. It's activated by {ultimatesocialbuttons} code.
I have created a text field which is hidden in front and back end. the content of the field is {ultimatesocialbuttons}
This field is in the subtitle 1 or 2 of the FC template. I have tried to put it in the image template field. The result is identical.
I attach hard copy screen of the site bibliactiv.com
the address where you can get the problem is :
www.bibliactiv.com/index.php/fr/livres-e...13-peindre-l-attente
[attachment=2:eeuu6lrw]<!-- ia2 -->dealplazza_facebook_01.jpg<!-- ia2 -->[/attachment:eeuu6lrw]
[attachment=1:eeuu6lrw]<!-- ia1 -->dealplazza_facebook_02.jpg<!-- ia1 -->[/attachment:eeuu6lrw]
[attachment=0:eeuu6lrw]<!-- ia0 -->dealplazza_facebook_04.jpg<!-- ia0 -->[/attachment:eeuu6lrw]

there is same problem with the 'send' button.

How can I correct it.

thank you for help
best regards
Michel

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11 years 10 months ago #32556 by ggppdk
Disable this text field and
test by putting plugin code inside main description field of an FLEXIcontent item


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11 years 10 months ago #32557 by rottenberg
In the description field it's a little bit better.
the 'send' button is Ok
the 'I like' button has another problem. the tooltip is vertically cut in the middle (only the left part of the tooltip appears).

I have sent a ticket to web-expert.gr with copy of the screen.
I'm waiting for the answer
[attachment=1:hw2faigy]<!-- ia1 -->dealplazza_facebook_06.jpg<!-- ia1 -->[/attachment:hw2faigy]
[attachment=0:hw2faigy]<!-- ia0 -->dealplazza_facebook_07.jpg<!-- ia0 -->[/attachment:hw2faigy]
I will send the answer of web-expert when received
best regards
Michel

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