Tags not showed when clicked

Hi,
i'm Chiara and i'm writing to you because i need a help with the set up of the tags.
I've got the version 3.5.1.
When i create a new item with the administrator user, i write a lot of tags and they are visible on the published page.
The problem is when i click to one of them on the published page: the new page created after the click is a research page and doesn't show my tags (i read a text like "no articles founded"). But if i click on the set-up button, the page will reload and will show me the correct tags.
Is there the possibility to show me the articles with the item selected direcly after the click on the specific tag?
I try to explain my problem with words but maybe it can be more helpfull if i add a file with the images.
Thanks a lot for the help
Have a nice day
Chiara

FLEXIcontent version please ?

Hi,
the installed version is 3.0.14-rc2a

Thank you

Hello

the view is subject to normal filter
- state
- access (item / type / category access)
- language
- filtering option in the currently selected menu item

try these
- login as SUPER ADMIN and open the view , do the items show ?
- disable SEF urls, what is the non-SEF URL of the view ?
paste it here

Thank you very much for the advice.
I logged as superadmin and changed the configuration of URL, and the tags worked correctly.
Is there the possibility to log as superadmin but don't disable the Search Engine Friendly URL's?

Thank you so much
Bye

Hello

i did not say to use non-SEF urls,
i said to find the non-SEF URL

so that we can learn which filtering is active (e.g. active menu item and the type)

so what is the non-SEF url ?