Extra Forum for 2.0 and 1.x

Hi,

would it not be better to reorder the forum? The forum is very confusing (me) atm.

Any Ideas?

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What is confusing?

How would you suggest reordering the forums?

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devil wrote: Hi,

would it not be better to reorder the forum? The forum is very confusing (me) atm.

Any Ideas?

i feel the same way
because many people do not enter the FC Version in the subject of the forum-message

therefore, it is sometimes difficult to assign a message to a FC Version or to find something suitable for the required version

a partition (FC and FC 1.5.x 2.x) would therefore probably practically
but in retrospect, probably very time consuming

perhaps it would be possible
to set a selection in addition to the Subject
where the user must choose the version of FC
and that will Than always the first part of the subject

maybe a prefield with basic informations : at the beginning of message
?

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Version Info Required
Perhaps to train posters . . .
We can start asking version questions every time before responding.

Posters will usually read a few other posts before posting so they should get the idea.
If they see that version info is required information before a response is received,
they are more likely to provide it upfront.


To help us to help you please provide the following information:
- FLEXIcontent version?
- Joomla version?
- PHP version?
Note that "latest" is not a version number.


Two weeks or two months from now "latest" has no meaning.
The forum is a documentation resource and the version info is needed in the future.
And many times users who say "latest" often find they are using an older version when forced to actually find the version info.

Requiring the PHP version tends to eliminate many of the posts by people using old un-supported versions.

@micker,
I will look into adding these questions above the forum posting form.
They did this quite awhile ago in the Sobi2 forum.
As an interim solution I think we could add a module in the left column with a notice about this "required information" for all posts.


Forum Reorganizing tasks
Adding forums and reorganizing is not that time consuming.
And we are going to have to address the FC 1.5/2.0 issue sometime.
It is probably better to do it now before there are a lot more posts to find and move.
Finding and moving all the current posts is what takes the most time.


Forum Reorganizing for FLEXIcontent Versions
Perhaps it would be best to just create a few new forums now.
I think a complete copy of the current structure would be too much and even more confusing.
For right now splitting just the General Support, Troubleshooting, and Bug Reports would seem to address the support confusion for v1.5. vs. v2.0.

Change this current forum structure:
- General Support
- Troubleshooting
- - Bug Reports

To this new forum structure:
- General Support - FLEXIcontent 1.5
- Troubleshooting - FLEXIcontent 1.5
- - Bug Reports - FLEXIcontent 1.5
- General Support - FLEXIcontent 2.0
- Troubleshooting - FLEXIcontent 2.0
- - Bug Reports - FLEXIcontent 2.0

These are the forums which seem to have the most version confusion.
Does anyone see any potential issues with this solution?
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kenmcd wrote: As an interim solution I think we could add a module in the left column with a notice about this "required information" for all posts.

great !!

kenmcd wrote: To this new forum structure:
- General Support - FLEXIcontent 1.5
- Troubleshooting - FLEXIcontent 1.5
- - Bug Reports - FLEXIcontent 1.5
- General Support - FLEXIcontent 2.0
- Troubleshooting - FLEXIcontent 2.0
- - Bug Reports - FLEXIcontent 2.0

i think title is too long i propose
- FC 1.5 - General Support
- FC 1.5 - Troubleshooting
- - FC 1.5 - Bug Reports
- FC 2.0 - General Support
- FC 2.0 - Troubleshooting
- - FC 2.0 - Bug Reports
what do you think ?