Indexing error

mr.bacon
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7 years 8 months ago #65975 by mr.bacon

Indexing error was created by mr.bacon

We just installed flexicontent and are trying to build indexes for the first time. No matter what index option we choose (basic or advanced), the process gets to 79.09% and dies with the following error:

INDEXER HALTED, due to server response:

That's it... no other message. I'm not really sure how to troubleshoot this... I've been poking around on the server (ubuntu 16.04) looking for a log file that might have some additional info, but so far have not found anything.

Interestingly, I can see that the index is picking up documents, so I know it is at least partially working. Does anyone have any ideas on this?

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ggppdk
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7 years 8 months ago #65977 by ggppdk

Replied by ggppdk on topic Indexing error

Hello

If you examine the HTTP response in browser console then you should be able to see some error message,

if you do not know how to do the above then send me a PM with super admin login (and the website url too) to review this

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Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
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mr.bacon
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7 years 8 months ago #65993 by mr.bacon

Replied by mr.bacon on topic Indexing error

I didn't see anything in the http response, but I found the following in the nginx log:

Code:

2017/02/08 15:20:31 [error] 27346#27346: *96 FastCGI sent in stderr: "PHP message: PHP Notice:  Undefined offset: 37 in /<path>/administrator/components/com_flexicontent/views/fields/tmpl/default.php on line 605
PHP message: PHP Notice:  Trying to get property of non-object in /<path>/administrator/components/com_flexicontent/views/fields/tmpl/default.php on line 605
PHP message: PHP Notice:  Undefined offset: 37 in /<path>/administrator/components/com_flexicontent/views/fields/tmpl/default.php on line 605
PHP message: PHP Notice:  Trying to get property of non-object in /<path>/administrator/components/com_flexicontent/views/fields/tmpl/default.php on line 605" while reading response header from upstream, client: <client ip>, server: <server ip>, request: "GET /administrator/index.php?option=com_flexicontent&view=fields HTTP/1.1", upstream: "fastcgi://unix:/run/php/php7.0-fpm.sock:", host: "<host>", referrer: "https://<host>/administrator/index.php?option=com_flexicontent&task=fields.edit&id=32"

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ggppdk
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7 years 8 months ago #65995 by ggppdk

Replied by ggppdk on topic Indexing error

Hello

these notices are (temporary notices) from Field edit screen,
they do seem to be related to the search indexer

i think i will need access to review this

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mr.bacon
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7 years 8 months ago #66001 by mr.bacon

Replied by mr.bacon on topic Indexing error

I can't give access to this box. Do you have any suggestions of what I can look at? Could this be a timeout issue in nginx? Or could we be running up agains the Maximum File Size from the FC config?

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