Error in fontend New Item Form due to Re-Captcha plugin

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10 years 10 months ago #43290 by rottenberg
Hello

I have a type containing the following user fields :
    - name (text field)
    - email (email field)

I have created a public access menu branch to use a front end form submission.

in the type form I have just given the following info :
    type of article
    one mandatory category


When clicking on the menu I get the following error message (gantry template used) :

Error: 0 - Vous devez fournir une clé publique. Veuillez l'insérer dans les paramètres du plug-in

You may not be able to visit this page because of:

an out-of-date bookmark/favourite
a search engine that has an out-of-date listing for this site
a mistyped address
you have no access to this page
The requested resource was not found.
An error has occurred while processing your request.


translation of : Vous devez fournir une clé publique. Veuillez l'insérer dans les paramètres du plug-in

You need to enter a public key. Please insert it in plug in parameters.

What do I need to do to correct this problem.


thank you for help

best regards
Michel

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10 years 10 months ago #43291 by ggppdk
Hello

this is not an issue with FLEXIcontent !

-- FLEXIcontent component is not reached !!
-- it is an NON-accessible menu item for some reason

(i have changed the title of this thread)

make sure that
- the item itself and
- ALL of its parent menu items

have :
-1- correct ACCESS level (that current frontend user has this ACCESS Level)
-2- correct language


-- also if the menu item is accessible you should also see a message along with the above text


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

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10 years 10 months ago #43300 by rottenberg
I don't understand.
When creating the branch menu 'Flexicontent->item submission form' without entering any option I get the error message.

When replacing the type of menu by 'Flexicontent->categories' I get the list of articles of the chosen category (I only gave 1 category). It's working normally.

The Joomla version used : J.3.2.1 (the last today Joomla version).
The FC version : FC V1820

best regards

Michel

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10 years 10 months ago #43303 by ggppdk
Hello

please explain this

you get error when you try to create the menu item
OR
you can create the menu item but you get error when you click it at your site frontend ?


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

Please Log in or Create an account to join the conversation.

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10 years 10 months ago #43304 by rottenberg
No problem for creating the menu record.

I only get the problem when clicking on the menu on front end.

the link given in the menu is :

art.bibliactiv.com/index.php/fr/?option=...layout=form&typeid=7

You can also access to the menu on : art.bibliactiv.com and clicking on the last top menu (dossier)

tell me if you need a superadmin access.

thank you for help

best regards
Michel

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10 years 10 months ago #43305 by ggppdk
Hello

(by using the URL you provided)
i have read the full translation

you get this error (in English) :

ReCaptcha plugin needs a public key to be set in its parameters. Please contact a site administrator.


... did you try to do what it says ?


-- you can

Either
1. disable Captcha at Joomla configuration

OR
2. disable using captcha at FLEXIcontent Component settings, inside the ITEM-FORM tab

OR
3. go to Joomla plugin manager and edit plugin: Captcha - ReCaptcha
... and set a public key (see plugin description it says to visit www.google.com/recaptcha )


****************************************************
(also update to latest J2.5.x or to latest J3.2.x)
J2.5.17 fixes Recaptcha plugin
... Recaptcha function updated,
after Google’s API update causing broken captcha
******************************************************


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

Please Log in or Create an account to join the conversation.

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